Employees have proved during the pandemic that working in an employer-controlled workspace is not necessary to ensure their productivity or engagement, with the COVID-19 pandemic fundamentally changing employer views on where and how people work best. “The office” is no longer situated in a particular location. Rather, the workplace is a broad ecosystem of offices, homes and other places such as cafes and co-working spaces, which are utilised by employees in support of their flexibility, functionality and well-being.